|
Testimonials from our clients
I really enjoyed working with Farah & Mya during my house search. They were very knowledgeable about the housing market in the areas I was considering. They were always available when I needed them to be, were very responsive, and very patient during my search. When I found the house I wanted, they put together a very compelling presentation to convince the seller that my offer was the strongest (this was a multiple offer situation).
Another advantage that Castle View Realty provides is a mortgage broker service. They were able to find a competitive mortgage that met all of my requirements. I was able to leave all of the paperwork to them, so I could focus on other tasks. It's like one-stop shopping! I would highly recommend using their services for buying and financing a home. I know that Castle View Realty will be representing me when it comes time to sell!
Jerry Isaac San Jose (Almaden Valley)
I hope I was grateful enough to recognize both of your hard work. I have been so excited with our new home; that I have not had the chance to stop and thank you both for all of your hard work, great coordination and mostly your awesome patience with the two of us. Colleen told me that she had thank you but I still want to let both of you know how much I/We appreciate all that you did for us. I/We hope you have great holidays and thank you for the beautiful basket, I was so excited I could not decide where to start digging the goodies.
Anyway, you both have been terrific and extremely patient with the two of us and I am grateful to have great people supporting and guiding my tough decisions. You guys are the best!!!!
Gracias,
Martín Pacheco
Martin & Colleen Pacheco San Jose (Almaden Valley)
Wayne and I would like to express our gratitude for helping us sell our old home and purchase this new home. It seems like we have been through so much since the first home we found early last year. You and your team did such a fantastic and professional job in always staying on top of all the available properties that met our criteria so that we never felt that we were too late in this crazy market.
We also want to thank you personally for jumping through so many hoops in making both the sale of our home and the purchase of this one happen. We do realize that there were many factors involved in both projects that could have made anyone run for the hills, but you always remained professional and confident and somehow always kept a smile on your face!
Thank you again!
We will let you know when we are ready to have our first par-tay!
Have a wonderful Thanksgiving Holiday!
Wayne & Kelly Dippel San Jose (Almaden Valley)
I just wanted to write to thank you both for everything you've done for the sale of our home. It was an absolute pleasure to work with you both. I could not be more pleased with the entire process and I know it was entirely due to you and your hard work. Selling our home with you was surprisingly stress-free and relaxed. It was apparent from the get-go that your tremendous experience and enthusiasm would make this a smooth transition. Thank you for taking the time to explain everything, thoughout the process, so carefully and guiding me in the necessary steps to sell the house. I would definitely recommend your services to ANYONE ANYTIME and I can't imagine working with anyone else should I ever need a realtor again. Thank you.
Molly McNamara San Jose
Several years ago, we were in need of finding a larger home to accommodate our growing family. Farah Bani-Taba of Castle View Realty showed us many homes and educated us on the market and availability of homes that best suited our needs. We were looking for “THE ONE” and yes, we were very picky! So, because Farah was able to communicate to us the market conditions, we knew we found the right house when we saw it. After Farah provided us great support and expertise during that transaction, we faced a stressful deadline. We needed to sell our house very quickly! Farah listed our house, provided all the marketing expertise associated with it including flyers, signs, open houses and advertising. We benefited from a multiple offer situation and sold it over our asking price. This happened within two weeks!
While the market was a seller’s market, Farah was able to act quickly, and handle the deadlines with ease. This was very important to making the entire transaction a complete success for us. She did this with her professionalism and experience.
We can’t stress enough how important Farah Bani-Taba was in making our dream house a reality. The professionalism, experience and communication made all the difference.
We wish you the best of luck in your real estate transaction and know Farah and Mo Bani-Taba and the rest of the Castle View Realty team will take good care of you.
Kindest Regards,
Danette and Amir
Danette and Amir Mashkoori Los Gatos
It is not every day that a home buyer can look back and say that he enjoyed doing business with their realtor. This is the second time you have gone out of your way to research find and help us buy the house that we wanted. The first and the second time we had to fight multiple offers and you came through for us, because you knew how much the house meant to us.
Thanks for taking the time to see many many potential buy's, but what really impressed me is that you got to know our taste very fast and therefore found the right property and made us very happy. You did not miss a beat even when you had some forced time off during a personal matter. During the final stages of the transaction you sent your husband to help us, so please thank him for all the help he has given us also.
Last but not least I want to further thank you for helping us in different ways to rent our other vacant property.
My wife my soon to be born son and my self like to take the opportunity to say THANKS. The nice house warming present you gave us looks so beautiful.
Sincerely yours,
Shahryar Salamat,
Shahryar Salamat San Jose
1.) Name one thing you liked about how we performed in your transaction?
LISA: "You were always available to answer any questions and you explained my options clearly."
2.) Name one thing you thought we did that was different than other realtors or your past real estate experience?
LISA: "You were more available than anyone I ever dealt with in past transactions and you were able to guide me through difficult decisions without making me feel abandoned."
3.) Name one thing you would recommend for us to improve?
LISA: "I can not imagine any thing that I wished would have been different. I can not recommend you highly enough.
I was (and am) so impressed with your complete follow-though on every aspect of the sale of my home. The first time we met, I was impressed with your knowledge, your ideas and your enthusiasm. If I purchase another home in the Bay Area, you are the first person I would call. I would be delighted to share my experience with anyone.
Thank you, thank you, thank you. Again, I would be overjoyed if you wanted to give my name and number out if anyone wants a verbal recommendation."
Lisa West San Jose
We are writing this letter to express our sincere appreciation of all the great effort you have put in as our selling agent.
It has been an extremely smooth process, facilitated by the highest quality of professional service and unwavering dedication from you. The result is wonderful, as we sold our house within 3 days of listing it on the market. Both we and the buyers are very happy with the transaction.
We have been continuously impressed by the rich experience you demonstrated throughout the listing, selling, and negotiating processes, and the prompt replies you provided to all of our inquiries through phone calls and emails. Every action item has been carried out with utmost care and within the scheduled time frame. Every correspondence with various parties involved in the transaction has been coordinated most effectively. It has truly been a pleasure working with you.
It now does not come as a surprise that you have represented so many transactions in Almaden area over the past years. The superb capability and total dedication to your clients interests, as demonstrated through this transaction, will definitely bring you even more customers in the future.
Thank you very much for everything that you have done as our agent and all the great results you have produced.
Sincerely,
Mung Chiang & Chi Tung Chiang
1346 Quail Creek Circle San Jose, CA 95120
Mung Chiang San Jose (Almaden Valley)
Thanks for all your help on the sales end of things, and for helping us out that "Extra Mile" when we were out of town. Your service was excellent, and we have no problem recommending you to others. In fact, I hope Castle View Realty becomes the broker of choice when other residents of Georgetown decide to sell their place!
Leslie & Jim San Jose
Thank you for recently selling our home in San Jose. As we have said before it was a pleasure working with you both. You were professional, polite and always easily accessible. We felt as though you were part of our family, not just our real estate agents. You always had a smile on your face and hugs for both our sons. In these somewhat impersonal times, it was rare to find two individuals who care so much about their clients and are always available to take the time to explain every detail. We are so happy we chose you and look forward to one day doing business again. Thank you Mo and Farah, you made selling our home a pleasant experience.
Carlo, Carol, Nicholas and Casey Arabajian Campbell
Brian is very detail oriented & covers all of the legal concerns, making sure that there no mistakes are made. He is always there for any questions or concerns I have. He is never in a hurry when we are talking on the phone. “Brian is perfect….just stay the way you are…” Lourdes B. Nurse San Jose, Ca.
Lourdes B. San Jose, Ca.
Your persistance and your willingness to achieve your goals made it possible for us to get our house. We appreciate you not giving up on us. Your personal expertise and friendlyness is what sets you apart from other real estate agents. You have great people skills, and have knowledge of what you are doing. Keep up the great Job!
Raymond & Susan Babaoghli San Jose (Almaden Valley)
If you are looking for a company that looks for what is best for you, stop searching - Castle View Realty employees are not only professional, they listen to your needs and work within your comfort level. I loved the email alerts (which were specific to my wants and needs) I was able to indicate to Farah which homes I was interested in looking at... which saved us from going to homes which didn't meet all of my requirements. I had heard horror stories from other first time home buyers... piles of paperwork, realtors that didn't return call, pushing you into something that you really couldn't afford! From start to finish, I had no worries or doubts - Farah listened to all of my likes/dislikes, concerns/questions and worked within them. I really appreciated the honest advice I received. I always felt that I was in control of what was going on... I look forward to referring the Castle View team to friends and family in the future!
Thanks again, Beth
Beth Williams San Jose
We are writing this note in response to your Questionnaire, and to extend to you our thanks and appreciation for a "Job Very Well Done!".
First, regarding the "one thing we liked about how you performed in our transaction": Of the many things we were particularly pleased with regarding how Castle View, and namely Farah Bani-Taba, handled the sale of our home, we were most impressed by the ultimate professionalism with which the transaction was performed! This was demonstrated by 1.)the continuous flow of information regarding progress against the Plan, 2.)quick and knowledgeable responses to our questions, and 3.)the pleasant, sociable, well-mannered and always well-dressed appearance of Farah- our Broker.
Second, pertaining to the "one thing we thought Castle View did that was different from other Realtors or different from our previous real estate experiences": Not only did Farah spend time with us (making no derogatory remarks about other brokers/agents) and immediately started working in our behalf even before getting our listing, but she also reduced her commission to increase our portion of the proceeds. However, one of the most impressive ways she demonstrated her complete commitment to us was by being present at all inspections and appraisals - positively looking out for our interests at all times!!
Third, regarding the one thing we would recommend to improve: When we get to meet people as nice as Farah and Mo (her husband) as well as the other nice people at Castle View and get what we want for our home in only three weeks (in a market when everyone else is "explaining" to us why it can't be done!), we have no complaints!! Having heard and read so much about the slowing market and the importance of the first 2-3 weeks on the market, we wondered about the time that Open Houses should be opened. However, we believed in Farah and her understanding of the "right thing to do" -and the results showed our faith was well placed. Even the lack of performance by the local newspaper (SJM) and it's possible impact on one of the open houses was quickly addressed and professionally handled. In summary, our experience with Castle View has been delightful. It's just difficult to argue with Success!!
Betty & Steve Fryncko San Jose (Almaden Valley)
Thanks for all the hard work and handling all the little details of our transaction. We loved the fact that we didn't have to worry about anything. Looking forward to having you and your husband over at the restaurant for dinner soon.
Mike & Jackie Mashayekh San Jose (Almaden Valley)
Brian was always ready to help us look at properties, even at the spur of the moment on Sunday mornings. Brian was very informative, easy to contact via phone or e-mail. He was very nice to deal with. “Thank you Brian for helping us find a beautiful Home… GREAT JOB! Shawn & Amy T. Engineer / Acct. San Jose, Ca.
Shawn & Amy T. San Jose, Ca.
You deserve a round of thanks. Many thanks for your thoroughness, efficiency and hard work!
Louella & Jim Woo San Jose (Almaden Valley)
Thank you, Thank you, Thank you! We love our house and everything about it. We also love the beautiful desk you so generously bought for us. You have done so much and have made this experience so wonderful for us! We hope to be able to repay your sweetness somehow. We hope, as soon as we settle in, and can find our pots, pans, and plates that you can join us for dinner. But til then, we wanted to thank you for all you did to make this home our "home sweet home"!
Avideh & Mehran San Jose (Almaden Valley)
You are the most patient agent I have ever dealt with. Thank you very much for all the effort you put into finding me the perfect home.
Babak Moghbel Palo Alto
My wife and I would like to express our deepest appreciation for the outstanding job you did in selling our home. Your professionalism and knowledge of all aspects of California real estate made working with you a very rewarding and totally enjoyable experience.
Michael & Sandra Schlee San Jose (Saratoga)
I know how difficult the negotiations were for both sides. I appreciate your diligence and constant updates. It was nice to know that we had such a strong supporter on our side.
Michelle Walsh San Jose (Almaden Valley)
As a person who had little time to worry about the details of the transaction, I felt very secure leaving everything in your hands.
Mark B. Lee San Jose (Almaden Valley)
Thank you for all the effort you put into securing our new home. Your assistance with the "Problem loan" was above and beyond the call of duty.
Caroline & Andrew Gil San Jose
Dear Castleview Realty,
I just wanted to express my sincere gratitude for all the assistance Mya provided during the purchase of our new home. Her expertise, honesty and attention to detail through the process could not have been better and reflected positively on the caliber of Castleview. There was a marked difference between the purchase of our new home with Castleview and the purchase of our previous home with one of the conglomerate realty companies & their self-proclaimed "seasoned" realtors. I truly look forward to doing business with Mya and Castleview Realty in the future.
Many thanks and happy holidays,
Kevin Rudy San Jose (Almaden Valley)
It is hard to pick out just one thing that I liked about Brian’s performance during my new home purchase transaction. The one thing that really struck me is the positive attitude he always had & how he really helped me find exactly what I wanted. He listened to my needs & wants, was very patient & was a very skilled negotiator.
He really cared about what I wanted…for me, my life, my health & my family. It was obvious that Brian loves working with people & he is not just interested in selling homes ASAP. Most other realtors I know are so focused on getting homes sold & just closing the deal & they aren’t really concerned about the client. Brian is ! ! !
Brian did a GREAT job & I would recommend him to my friends or anyone I know who is looking to sell their home or buy a new one. Carol G. Proj. Mgr. Ernst & Young / San Jose, Ca.
Carol G. San Jose, Ca.
During my home purchase transaction, Brian was always very timely & kept to the schedule. He was very aggressive in finding me a home that had the features I was looking for. Other realtors kept showing me houses that were below my expectations or seemed to not have done enough research in finding a house that fits me. I was very happy with Brian’s services. Cheryl N. Nurse San Jose, Ca.
Cheryl N. San Jose, Ca.
|